IVR - Automate The Customer Support Flow & Manage Larger Call Volume
Connect with colleagues, team members, clients through a high-quality, audio conferencing service to boost productivity.
Keep your business open 24*7 with IVR - Use Cases
Manage all business calls seamlessly with MOBtexting comprehensive telephony suite.
Greet customers with a personalized message in the IVR menu.
Automate a part of the call handling process and boost employees’ productivity
With a cloud-based IVR system, your business can handle an unlimited number of calls from customers and prospects giving you enough room to scale your business.
Keep your business support open even when your support executives are away.
Let customers interact with your business through IVR options.
Features of IVR - Resolve your complicated business operations
Build A Custom Voice Flow For Your Business
Intelligent Call Routing
Cut down long call queues by smartly and automatically routing every caller to the right department & agent.
Instant Setup
Basic installation takes no time. You get IVR service installed in minutes. This means you can start calling your customers in no time.
CRM integration
MOBtexting provides full support for integrating toll-free service with your CRM or app and getting a unified and holistic view of the customer data.
Multi-level IVR
Create multiple levels in your IVR and configure every level separately with call flow design.
APIs & Webhook Integration
Supercharge your business with webhook and other third-party application integration.
Sticky agent
Connect your callers directly to the agent they have spoken with earlier or the agent assigned to them.
Trusted by 1000+ Businesses Across 4 Continents
Most innovative businesses build communication solutions using MOBtexting’s platform & APIs. Get started today & engage your customers over their preferred channels across the world.
